a) No penalty will be applied in case of cancellation by fax at least 72 hours (3 days) prior to arrival date.
b) In case of cancellation by fax less than 72 hours prior to arrival date, we will withdraw full amount of the reservation. In this case the sum will be available for one year for a new reservation.
c) If cacellation is not communicated and there is a no-show, the withdrawn amount will not be recuperated.
d) Same rules are applied for anticipated check-out dates.
e) Above rules are valid also for cancellations or no-shows that go beyond guests’ will, example national strikes, illness, transportation delays etc.