Reservations can be placed first of all through the on-line booking system on our website, or, after checking availability with us, by sending to fax +39 0835 256472 or info(at)locandadisanmartino.it:
a) credit card number and expiry date plus the CVC code on the back of the card
b) mobile phone number
c) the Hotel reserves the right to verify validity of credit card before arrival (through authorized circuit)
check in – check out:
a) check-in within from 2pm to 6pm
b) in case of delay please inform our reception at +39 0835 256600
c) check-out must be within 10:30am
a) no penalty will be applied in case of cancellation by fax at least 72 hours (3 days) prior to arrival date
b) in case of cancellation by fax less than 72 hours prior to arrival date, we will withdraw full amount of the reservation. In this case the sum will be available for one year for a new reservation
c) if cacellation is not communicated and there is a no-show, the withdrawn amount will not be recuperated
d) same rules are applied for anticipated check-out dates
e) above rules are valid also for cancellations or no-shows that go beyond guests' will, example national strikes, illness, transportation delays etc.
Group reservations will be confirmed upon receipt of the following:
a) a confirmation deposit of 30% of the total cost of the reserved rooms;
b) a front-and-back photocopy of a credit card issued to the client.
Upon reserving group rooms, the Locanda will establish a deadline for the option up to 30 days prior to arrival, within which period the client can modify or cancel the reservation, forfeiting only the deposit made.
In case of cancellations or changes subsequent to the deadline for the option, the whole cost of the reservation will be due and the Locanda will be authorized to charge the entire group of rooms on the credit card provided.
In any case, the balance of the reservation's total cost will be due upon the arrival of the group.